Zaragozana de Formularios, S.A. (ZAFORSA) and Sistemas de Impresión Industrias Gráficas, S.L. both located in Zaragoza on the Ctra. de Logroño, El Portazgo Industrial Estate, and operating within the Graphic Arts sector, remain customer-focused by continuously improving the services they provide, while also contributing to the development of the local area. Embedded in our DNA is not only the diversification of the products and services we offer, but also the cultivation of close, family-style relationships both internally and externally with all stakeholders. We are firmly committed to environmental responsibility, striving to avoid negative impacts and to advance towards eco-innovation. This is understood as the drive to develop new, reusable products by making use of available resources or by implementing processes that generate less waste.

Senior Management is fully committed to allocating the necessary resources to establish, develop, and continually improve the Quality Management System, Environmental Management, and Occupational Health and Safety Management. To this end, it acts in accordance with the highest standards set out in UNE-EN ISO 9001:2015, UNE-EN ISO 14001:2015 e ISO 45001:2018.

Our group of companies operates in the fields of secure document design and printing, the manufacture of self-adhesive labels in rolls or sheets, the production of tickets, RFID solutions, mailings, laser sheets, and plastic cards. Our scope also extends to editorial production and the creation of advertising and corporate materials, among other related services.

The management policy developed by the Executive Team is founded on the following PRINCIPLES AND COMMITMENTS:

• Our group of companies operates primarily within the Iberian Peninsula, as well as directly with several clients in the French market. Our organisation is firmly committed to environmental sustainability and the generation of stable, high-quality employment, along with ensuring equal opportunities based on talent and merit, rather than gender, across the entire organisation.
• We integrate the principles of quality with respect for the environment, social responsibility, and occupational health and safety, thereby establishing appropriate criteria for their incorporation into the planning of our company’s activities and products. This approach ensures and enhances the satisfaction of both internal and external customers—key stakeholders with whom we actively engage and who play a central role in our management approach.
• We are committed to ensuring that the activities of Zaragozana de Formularios, S.A. (ZAFORSA) and Sistemas de Impresión Industrias Gráficas, S.L. are carried out in strict compliance with all applicable legal and regulatory requirements. Furthermore, we actively collaborate in the development of legislation—both sector-specific and relating to broader economic and social frameworks. Our operations also reflect a strong commitment to the prevention of harm and the deterioration of health.
• We seek to design and pre-assess new activities, products, and processes in order to guarantee high standards of quality, reduce environmental impact, and establish appropriate conditions for occupational health and safety, while maintaining these standards across ongoing operations.
• We are committed to continuous improvement through the regular establishment and review of planned objectives and targets. We also promote the transparent communication of business strategies across the workforce, confident that this will lead to greater engagement and enhanced satisfaction among both internal and external customers. Our approach lays the foundation for fulfilling the commitments inherent in Corporate Social Responsibility.
• In addition, our business policy is closely aligned with ethical social conduct in all our external relationships with clients and suppliers.
• Core principles of our organisation within the context of Social Responsibility include: respect for Human Rights under conditions of equality; the promotion of diversity and inclusion; the prevention of any form of workplace harassment, discrimination, or conduct that undermines human dignity; equal pay policies regardless of gender; and fiscal transparency aimed at preventing fraudulent behaviour, corruption, or unfair competitive practices.

Zaragoza, 19 September 2024